F.A.Q

Can I see including VAT prices
At present, building-tools is VAT free, but this may change in the future.

Can I have my order delivered to a different address?
Yes. There is an opportunity for you to enter your prefered delivery address details on the address page of the Checkout.

Why is my order sometimes delayed?
We despatch many parcels each week to tradesmen, maintenance professionals and corporate customers UK wide for next day delivery. In some cases a small number of parcels may be delayed, however we pride ourselves that over 97% of all orders received by midday will be delivered next day (to next day delivery areas).

Am I able to amend my order once it's submitted?
Yes. But only by telephoning us before midday on day of order, we cannot guarantee all amendments can be changed for next day delivery.